Processing Fees

2.9% + 30¢
per transaction (your cost)
This is Stripe's standard processing fee, deducted from each payout to your bank account. It is the industry standard for card processing and goes to Stripe, not to Detaild.

The 3% Detaild Platform Fee (paid by your customer)

In addition to the Stripe processing fee shown above (which you pay), Detaild charges a 3% platform fee on online payments. This fee is paid by your customer at checkout — it's added to their booking total. It is not deducted from your payout.

Example: a $200 service booked online → the customer is charged $206 at checkout (service + 3% Detaild platform fee). Stripe takes their standard fee from that transaction, and you receive the service amount minus Stripe's fee.

Cash payments logged in the app have no Detaild platform fee and no Stripe fee — neither side pays anything.

How Fees Are Calculated

$200 Service. Full Card Payment
Service amount $200.00
($200 × 2.9%) + $0.30
Processing fee - $6.10
You receive $193.90

If you collect a deposit first, then the remaining balance later, fees are charged on each transaction.

Saving on Fees

Collect cash for the remaining balance

If you collect the remaining balance in cash after the deposit, you only pay fees on the deposit amount. Not the full service price.

$200 Service with 25% Deposit ($50)

Full Card Payment

Service $200.00
Fee (2.9% + 30¢) - $6.10
You receive $193.90

Deposit + Cash

Deposit (card) $50.00
Fee on deposit - $1.75
Cash (no fee) $150.00
You receive $198.25
You save by collecting cash: $4.35

Important Notes

Automatic Deduction

Fees are automatically deducted from each transaction. you receive the net amount directly.

Tax Included

Fees apply to the total charged amount, including any sales tax collected.

Refunds

If you refund a customer, Stripe does not refund the original processing fee.