Most detailers treat every job like a first date. Client pulls up, you ask their name, ask about their car, ask what they want done. Six months later they come back and you've forgotten everything. They notice. It feels impersonal. They start shopping around. Your top 20% of clients generate 80% of your revenue. Do you know who they are? Can you name them right now? Detaild's client management changes the dynamic completely. Every client gets a profile with their contact info, vehicles, complete service history, and private notes. When they call to rebook, you already know their name, their car, when you last detailed it, and that they prefer Saturday mornings. This isn't just about remembering names. It's about identifying your VIPs, spotting upsell opportunities, and turning one-time customers into lifetime relationships. The detailers who track client lifetime value and service history consistently outperform those who don't by 30%+ in repeat business.
Manual entry or import from your phone contacts with one tap. Add vehicles from our 9,800+ database with year, make, model, and color.
Every completed service automatically saves to their profile. No manual logging required. just complete the job and it's recorded.
Private notes like 'prefers ceramic coating', 'has 2 dogs', 'parks in garage', or 'referred by John Smith.' Personalize every interaction.
When they book again, see everything: last service date, vehicle details, total lifetime value, and all your notes. in one view.
Store unlimited clients with contact info, preferences, and notes. Never forget a client's name, vehicle, or preferences again. Every interaction starts with context.
One client, many cars — in a single appointment. Book a family's Range Rover plus the wife's Tesla as one job with a combined total, or schedule a fleet of 5 vehicles all at once. Each car keeps its own service history and pricing. Perfect for families with multiple cars and fleet customers.
All Clients, Follow Up, and New Clients tabs surface the right people at the right time. Tap to call or copy any phone number directly from the client list — no copy-pasting from contacts, no switching apps.
See every service performed, when, what was done, and how much they paid. Identify patterns like 'books ceramic coating every 18 months' to drive proactive upsells.
Add notes like 'prefers text over calls', 'has 2 dogs that shed everywhere', or 'ceramic coating due in 6 months.' Personalize every interaction and never miss context.
Find any client in seconds. Search by name, phone, email, or vehicle. Filter by high-value clients, overdue services, or last service date. Your entire client base at your fingertips.
See total revenue per client across all bookings. Identify your top 20% who generate 80% of revenue. Focus retention efforts where they matter most.
Why organized client data beats mental notes and scattered records
Client books again 6 months later. Pull up their profile and see: '2019 Tesla Model 3, ceramic coating applied 4/15/24, prefers Saturday mornings, parks in garage.' Greet them by name, reference their car, show you remember every detail.
Result: Clients feel valued and book more often
Client's service history shows they got ceramic coating 18 months ago. You know it's due for reapplication. Text them: 'Your ceramic coating is due for refresh. book this month for $100 off maintenance wash included.'
Result: Proactive upsells increase revenue 30%+
Dealership has 15 vehicles in your system. Track which ones are detailed, which are pending, and which are overdue. Send monthly invoice with complete breakdown by vehicle. Professional B2B experience.
Result: Win and retain high-value B2B accounts
Add note: 'Referred by John Smith.' When client books, send thank-you text to John. Track which clients generate most referrals and reward them with discounts or priority scheduling.
Result: Turn top clients into referral engines
Filter clients who haven't booked in 90+ days. Send personalized 'We miss you' texts with $25 off their next service. Reference their specific vehicle: 'Time to give your M5 some love?'
Result: Reactivate 15-20% of dormant clients
Yes. Import contacts from your phone with one tap. The app pulls names and phone numbers automatically. You can then add vehicle info and notes for each client as you go. no need to enter everything upfront.
Each client profile has an 'Add Vehicle' button. Add unlimited vehicles per client from our 9,800+ vehicle database. When they book, select which vehicle the service is for. Perfect for families with 3+ cars or fleet customers with dozens of vehicles.
Every completed job shows: date, services performed, price paid, vehicle serviced, and any notes you added. You can see patterns like 'books ceramic coating every 18 months' or 'always adds interior protection' to drive targeted upsells.
Yes. Filter clients by 'Last Service Date' to see who hasn't booked in 3+ months. Send them a 'We miss you' text with a discount code. This simple filter helps you reactivate dormant clients and prevent churn.
The app automatically calculates total revenue per client across all their bookings. Sort clients by lifetime value to identify your VIPs instantly. Focus retention efforts on your top 20% who generate 80% of your revenue.
Without a CRM, you forget clients' names, vehicles, and preferences. You miss upsell opportunities. You can't identify your top customers. A client database turns one-time jobs into lifetime relationships that generate 30%+ more revenue through repeat bookings and referrals.